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Senior Network Support Engineer (Azure) Guadalajara, Mexico

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Senior Network Support Engineer (Azure) Description


Are you a network support expert with a passion for Azure technologies?
Do you thrive in dynamic, collaborative environments?

If so, we have an exciting opportunity for you!

We're currently seeking a Senior Network Support Engineer with Azure to join our vibrant team.
This role offers the chance to ensure the effective administration of a business record, troubleshoot issues, and develop comprehensive documentation associated with the implemented network. If you're ready to take your career to the next level, we'd love to hear from you!

EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.


  • Ensure the effective administration of a business record
  • Troubleshoot issues and solve tickets provided by users
  • Develop and maintain comprehensive documentation associated with the implemented network
  • Provide consulting to clients on possible improvements to the network
  • Monitor network systems, analyze incidents, and identify performance issues proactively


  • At least 3 years of experience in network infrastructure support
  • Experience in Azure technologies, such as Firewalls, IT Infrastructure and Operations tools
  • CCNP Certification and a BA Degree/B.S. Degree
  • Experience with Firewalls, Infrastructure, LAN technologies, OSI and TCP/IP models, and WAN technologies
  • Knowledge of Next Gen Firewalls like Cisco Firepower and firewall cloud services like Zscaler

Nice to have

  • Experience with SAP, Citrix, Portal and ServiceDesk
  • Proficiency in English language, with at least a B2+ level


  • Azure
  • Firewalls
  • IT Infrastructure and Operations tools

We Offer

  • Career plan and real growth opportunities
  • Unlimited access to LinkedIn learning solutions
  • International Mobility Plan within 25 countries
  • Constant training, mentoring, online corporate courses, eLearning and more
  • English classes with a certified teacher
  • Support for employee’s initiatives (Algorithms club, toastmasters, agile club and more)
  • Enjoyable working environment (Gaming room, napping area, amenities, events, sport teams and more)
  • Flexible work schedule and dress code
  • Collaborate in a multicultural environment and share best practices from around the globe
  • Hired directly by EPAM & 100% under payroll
  • Law benefits (IMSS, INFONAVIT, 25% vacation bonus)
  • Major medical expenses insurance: Life, Major medical expenses with dental & visual coverage (for the employee and direct family members)
  • 13 % employee savings fund, capped to the law limit
  • Grocery coupons
  • 30 days December bonus
  • Employee Stock Purchase Plan
  • 12 vacations days plus 4 floating days
  • Official Mexican holidays, plus 5 extra holidays (Maundry Thursday and Friday, November 2nd, December 24th & 31st)
  • Relocation bonus: transportation, 2 weeks of accommodation for you and your family and more
  • Monthly non-taxable amount for the electricity and internet bills


  • By applying to our role, you are agreeing that your personal data may be used as in set out in EPAM´s Privacy Notice and Policy

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