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Senior SAP Manager/Director - Consumer Goods Zurich, Switzerland

Senior SAP Manager/Director - Consumer Goods Description

About the role

As the Senior Manager/Director of SAP Consumer Goods and Retail Solutions, you will shape and guide our customer engagements across our extensive retail and consumer portfolio on a European scale. This role requires a proactive, self-motivated and highly organized individual. You will dictate key decisions, manage complex customer relationships and provide intensive SAP expertise, specifically in the retail and consumer goods industry.


  • Lead and manage SAP teams across multiple countries, ensuring performance in the SAP CPG sector
  • Deliver comprehensive end-to-end solutions, adhering to a continuous improvement process to maximize customer satisfaction
  • Provide strategic advice to clients, creating operating models tailored to their specific needs for further growth
  • Collaborate with international counterparts to formulate strategies and solutions for SAP consumer and retail opportunities
  • Promote and encourage trust and cooperation among clients, partners and internal stakeholders, achieving seamless source process integration
  • Demonstrate proficiency in SAP consumer retail solutions, including S/4HANA, forecasting, warehousing and IBP (Integrated Business Planning) for advanced supply chain management
  • Develop business value propositions, sales plans and assist with RFPs/RFQs/RFIs in collaboration with Business Units, sales, partners and executive teams
  • Collaborate with internal and partner teams on joint opportunities, including pipeline and forecast reviews
  • Establish yourself as an internal SAP trusted advisor, managing product cycles and providing access to early release programs and over time, product roadmaps


  • Deep industry expertise in SAP solutions for clients in the Fashion and Retail sectors, with several years of experience in complex SAP consulting/implementation projects, particularly in industry-specific modules like SAP Fashion Management and Retail solutions
  • Possess strong technical proficiency in SAP development and architecture, with an understanding of SAP Retail, SAP Customer Activity Repository (CAR), SAP S/4HANA Fashion and other SAP retail-centric solutions
  • Demonstrated professional services experience in a vendor environment, inclusive of extensive management and consultation capacities
  • Proven solutions' selling skills and success in developing and fortifying client relationships while maintaining strong internal alliances
  • Solid technical experience with digital retail technologies like omnichannel commerce, customer experience management and inventory management systems
  • Exceptional ability to communicate effectively and manage distributed teams with a focus on fostering motivation and leadership based on trust
  • Robust skills in verbal, written, collaboration, presentation and interpersonal communication
  • High energy level and the capacity to work independently with a strategic vision for SAP systems and a strong conceptual mindset
  • Experience in team building and leadership, able to attract committed employees with an entrepreneurial drive
  • Proficient communication skills in English are a must and knowledge of the German language is a significant advantage

We Offer

  • EPAM Employee Stock Purchase Plan (ESPP)
  • Enhanced parental leave
  • Extended pension plan
  • Daily sickness allowance insurance
  • Employee assistance program
  • Referral program
  • Hybrid working opportunities
  • Global business travel medical and accident insurance
  • Great learning and development opportunities, including in-house professional training, career advisory and coaching, sponsored professional certifications, well-being programs, LinkedIn Learning Solutions and much more
  • EPAM Switzerland was named a Top Company 2022, 2023 & 2024 by Kununu for its people centric culture built on life-long learning
  • Certain benefits and perks may be subject to eligibility requirements

About EPAM

  • EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential


  • Please note that any offers will be subject to appropriate background checks
  • We do not accept CVs from recruiting or staffing agencies
  • For this position, we are able to consider applications from the following:
    • Swiss nationals
    • EU/EFTA nationals
    • Third-country nationals based in Switzerland with an appropriate work permit
    • Displaced people from Ukraine who are currently in Switzerland and hold, or have already applied for, S permits

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