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Account Manager (m/f/d) Munich, Germany

Account Manager (m/f/d) Description

ABOUT THE ROLE



Are you passionate about technology and its application? Are you customer-focused and enjoy delivering innovative engineered digital solutions to clients? Do you have an eye for detail, while being able to keep sight of the bigger picture?

Then you have an opportunity to work with the best-in-class engineering and design teams as an ‘Account Manager’ to help manage key relationships with our clients in Germany.

You will be accountable for the supporting the overall growth, profitability and client satisfaction within your portfolio and partner with our delivery management function to ensure the ongoing services are delivered to spec, time, and budget.

Come and join EPAM where Engineering is in our DNA.

Responsibilities

  • Own a portion of a client account, being responsible for managing relationships within that space
  • Own the Account Plan and long-term strategy, forming a deep understanding of your clients
  • Develop and manage the strategy to meet our mutual expectations and relationship
  • With the support of Account and Delivery Stakeholders, support program management and provide consultative solution services
  • Look for innovative solutions to continually provide value by solving business problems/processes that leverage technology to provide marketing differentiation, efficiency improvements, and better user experiences
  • Support forecasting current account needs and reviewing opportunities for the future
  • Identify and manage engagement risks and flag major issues early
  • Travel to client sites and nearshore delivery centers as required
  • Participate in client engagement and networking events to promote EPAM services

Requirements

  • Understanding of bespoke software engineering focused solutions
  • Ability to consult with CXO level stakeholders on trends & opportunities within Digital, Business & Technology transformation
  • A Background in IT services and digital transformation in the local market
  • Working with offshore application development teams
  • Experience of outsourcing account/delivery management
  • Excellent communication, presentation, organizational, and planning skills are necessary
  • Self-motivated, multitasking, reliable to deliver on time, a quick-thinker, be able to work in a fast-paced work environment
  • Ability to communicate fluently in German and English

Nice to have

  • Experience working with clients in the Automotive industry in Germany

We Offer

  • 30 days holiday per annum
  • Company Pension Scheme
  • Competitive compensation depending on experience and skills
  • Regular performance assessments
  • Fitness-First Black Membership
  • bitkom - Corporate Benefits
  • EPAM Employee Stock Purchase Plan (ESPP)
  • Great learning and development opportunities, including in-house professional training, career advisory and coaching, sponsored professional certifications, well-being programs, LinkedIn Learning Solutions and much more
  • Friendly and enjoyable working team
  • Regular corporate and social events
  • Flexible and remote working opportunities
  • Certain benefits and perks may be subject to eligibility requirements

About EPAM

  • EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential

Why join EPAM

  • Work across markets and verticals and gain exposure to a great variety of projects and cutting-edge technologies
  • Become part of a global community of well-connected experts across 50+ countries: enjoy a career without borders within an international environment
  • Carve your career path: as the Fastest-Growing IT Services Company in the Fortune 100 List, EPAM is committed to help you discover your fullest potential by creating career plans that best suit you and your future plans
  • EPAM Germany was named a Top Company 2022, 2023 & 2024 by Kununu for its people centric culture built on life-long learning

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