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Systems Engineer Ho Chi Minh, Vietnam

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Systems Engineer Description

Job #: 57631


We are looking for a motivated DevOps Engineer for a flourishing Smart Home/IoT project to join our Ho Chi Minh City office.

EPAM Systems, Inc. (EPAM) is a global product development, digital platform engineering, and digital and product design agency headquartered in the US. EPAM has been named 5 times in Forbes’ 25 Fastest Growing Public Tech Companies. Vietnam is the most recent location in which EPAM has established an office. This is your opportunity to join an organization in start-up mode that plans to (at least) double in size every 2-3 years. We are looking for excellent employees that want to see a similar growth in their careers.

We Value

Value the individuals – We encourage and motivate people to grow. We perceive our people as a source of our success;
Strive for excellence – We strive for the highest standards of excellence and continuously learn. We take pride in our engineering and accomplishments;
Act as a team – We treat one another with respect and encourage the best ideas to come from anywhere within the organization. We value our diversity;
Focus on Customers – We build long term customer relationships, as we strive to always understand our customers' business and needs;
Act with integrity – We operate legally, honestly and ethically. We take responsibility for our actions.


  • Design and develop automated processes to maintain, upgrade, test, monitor CI/CD DevOps pipeline for the tool chain (GitLab, Jenkins, TFS, Artifactory, Scanning tools, ALM, uDeploy)
  • Provide operations engineering for the DevOps tool chain
  • Prepare and perform application configuration changes (including all components)
  • Application component installation, configuration, upgrade and tuning including monitoring and performance metrics definition (components like Apigee, Redis, Memcache, IRM)
  • Develop best in class solutions into PaaS platform to enhance/ build up platform functions’ availability, extensibility, scalability, compatibility, etc
  • Leverage breakthrough IT technologies to build applications, i.e. leverage public cloud like Azure, AWS and platform solutions like Terraform, Ansible, Jenkins, Kubenetes, ELKG
  • Work with DevOps Architects to design test environments and production environment for CI/CD tools
  • Continually review and evolve existing platform architecture to adopt leading IT methodologies i.e.: micro-service, container, continues delivery/deployment, ITIL
  • Day-to-day application components maintenance tasks including log analyze, incident troubleshooting and resolution
  • Automate manual repeatable workarounds
  • Ticket triage; receipt, validation, recording and first-line severity confirmation, prioritization
  • Troubleshoot, reproduce and debug a wide range of technical issues, respond to product related questions and help to resolve concerns of the users


  • Minimum Bachelor's degree in Computer Science, Software Engineering, or related disciplines
  • At least 2 years working in a similar position or in the application technical support team
  • Active learner who is passionate about technology and keeps up to date with technology changes
  • Solid experience in at least one cloud provider e.g. AWS, GCP, Azure
  • Solid hands-on experience with various server operating systems (both MS Windows and Linux families) and standard software commonly used on both platforms
  • Good fundamentals in Disaster recovery strategy, Performance Optimization, Cluster solution operation, Application Performance Management (Monitoring)
  • Experience with Service Desk / Ticketing software. Expected to be able to follow a defined ITIL/ITSM processes
  • Understanding of containerization e.g. Docker/ Kubernetes
  • Experience with CD/CI tools such as Jenkins, Cloud CI/CD pipelines
  • Proficient in scripting
  • Experience with bug / development tracking systems
  • Ability to operate and contribute to a knowledge base
  • Sufficient technical knowledge to review tickets; solid experience in troubleshooting, investigating root cause etc. across a range of systems and technologies
  • Customer service mindset and very good at communicating with the support team and end-users

Nice to have

  • Ability to communicate in written or verbal Japanese will be a big advantage, but not required
  • Technical knowledge in Cloud, Java, JavaScript, Android, iOS
  • Good in Scripting/Automation (PowerShell and/or Bash/Python)
  • Proven experience with configuration management tools, i.e. Chef, Puppet, Ansible, OpsWorks etc
  • Practical knowledge in virtualization and Linux containers, i.e., KVM, Docker, etc
  • Experience using building tools such as Maven, Gradle
  • Experience with repository managers (Nexus, Maven or NPM, etc), code quality tools like SonarQube
  • Experience with monitoring systems (like Zabbix, NewRelic)
  • Experience with data storage solutions such as PostgreSQL, MySQL, Cassandra, MongoDB, Riak and message brokers (Kafka, RabbitMQ)
  • Experience with log analysis tools (Splunk, Kibana)

We offer

  • Unique opportunity to work for challenging projects in a multinational team
  • An extremely international working approach; expect to work with clients, trainers, managers from locations all over in Asia, Europe and the US
  • No typical day: you will have the opportunity to be involved in tech talks, training, prototyping, design as well as software development
  • Competitive compensation depending on experience and skills
  • 10 days paid sick leave
  • 19 days paid vacation
  • 13th month salary as standard
  • Regular assessments and salary reviews
  • Free English classes and unlimited self-service trainings
  • Unlimited access to LinkedIn learning solutions
  • Friendly team and creative atmosphere
  • Flexible working schedule
  • Corporate and social events

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