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Senior Delivery Manager Hoofddorp, Netherlands

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Senior Delivery Manager Description

Job #: 50454
EPAM is committed to providing our global team of 36,700+ EPAMers with inspiring careers from day one. EPAMers lead with passion and honesty and think creatively. Our people are the source of our success and we value collaboration, try to always understand our customers’ business, and strive for the highest standards of excellence. In today’s new market conditions, we continue to support operations for hundreds of clients around the world remotely, with the vast majority of our teams working from home. No matter where you are located, you’ll join a dedicated, diverse community that will help you discover your fullest potential.

DESCRIPTION



We are currently looking for a Senior Delivery Manager for our Hoofddorp office to make the team even stronger.

You are curious, persistent, logical and clever. If this sounds like you, this could be the perfect opportunity to join EPAM. Keep reading to learn more about this exciting role!

Come and join EPAM where Engineering is in our DNA.

Responsibilities

  • Establish long-term partnerships with the clients and manage their expectations
  • Take end-to-end responsibility for delivery, acting as a single point of responsibility over any delivery related matters, including escalations, upsells, ramp-downs, etc, for Client and EPAM Stakeholders
  • Build the delivery plan along with estimations on timeframes, quality and quantity of resources required to successfully implement projects
  • Revenue and resource forecasting at an account level
  • Establish criteria concerning deliverability, performance, maintenance, design and cost
  • Assure governance of processes in delivery management and production as per selected delivery model
  • Support the client by devising innovative solutions to business problems and processes, especial those that leverage technology to provide marketing differentiation, efficiency improvements and better user experiences
  • Perform knowledge management within the organization, define skills/technologies to be learned and request respective trainings
  • Support the team, ensuring motivation actions and coach/verify how the same is performed by managers and team leaders from your organization
  • Conduct performance appraisals and manage compensation cycles
  • Ensure that proper software development processes and engineering standards are in place

Requirements

  • Experience in managing software delivery projects
  • Experience in people management and growing the organization
  • Experience in IT project management, including management of several projects in parallel
  • Excellent knowledge of Agile software development methodologies
  • Prior experience with hands-on software development and good understanding of software engineering practices
  • Working knowledge of IT networks, to include network appliances (e.g., routers, load balancers, domain name servers, firewalls)
  • Experience with network services and architecture (BGP, OSPF, DHCP, DNS, TCP/IP, WAN, VPN, VLAN, VRF, etc)
  • Experience with Cloud Migration Projects (AWS)
  • Excellent leadership and communication skills
  • Demonstrated skills in client relationship management and ability to manage, direct and command respect from technical and delivery team members
  • Ability to engage with the client in technology discussions
  • Previous experience in working within outsourcing environment and managing offshore delivery organizations is highly desirable
  • Fluent English, both spoken and written

We offer

  • Competitive Compensation
  • 26 paid holiday days
  • Commuting to work- costs reimbursement
  • Option to participate in our Pension Plan scheme OR Health insurance Compensation
  • Discretionary Performance Based bonus
  • Laptop + Corporate Simcard
  • Annual Salary Review
  • Trainings, Internal Education and Dutch Language Courses
  • Unlimited access to LinkedIn learning solutions
  • Relocation Package
  • Regular Corporate and Social Events
  • The opportunity to be part of a diverse and multicultural company

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