Training and Development Assistant

Minsk, Belarus

Striving for excellence is in our DNA. Since 1993, we have been helping the world’s leading companies imagine, design, engineer, and deliver software and digital experiences that change the world. We are more than just specialists, we are experts.

DESCRIPTION


Currently we are looking for a Training and Development Assistant for our Minsk office to make the team even stronger.

EPAM has continuous process of improving both soft and technical skills of employees of all levels.
Now we are looking for a Training and Development Assistant who will be responsible for supporting communication with internal customers and routing of educational requests addressed to CDP department.

The mission and the main goals are to help EPAM Belarus offices to succeed in their growth by providing outstanding training experience, starting with requests processing.

Responsibilities

  • Maintain a co-operative association with requestors if necessary: reading, specifying and priority setting of incoming requests;
  • Preprocess and route the incoming requests;
  • Monitor and prepare the statistics;
  • Deal with issues during the process;
  • Collect metrics;
  • Create reports on service metric(s) and KPI(s);
  • Provide organizational support with training process.

Requirements

  • 1+ year hands-on experience (administration/assistant positions);
  • Good knowledge of English (Upper Intermediate level and higher);
  • Excellent business communication skills: both verbal and written;
  • Critical thinking skills and pro-activeness;
  • High responsibility and engagement into the process;
  • Ability to multitask and process large amounts of data;
  • Stress tolerance;
  • Ability to act independently, self-management skills;
  • Being a goal-oriented team player.

We offer

  • Experience exchange with colleagues all around the world;
  • Competitive compensation depending on experience and skills;
  • Regular assessments and salary reviews;
  • Social package: medical care, sports, family care;
  • Free English classes;
  • Opportunities for self-realization;
  • Friendly team and enjoyable working environment;
  • Flexible working schedule;
  • Corporate and social events.

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