The EPAM Malaysia team is excited to welcome a highly organized and proactive Senior Operations Specialist to provide essential administrative and operational support to our Account Managers at the account level. You will play a vital role in ensuring compliance with Contract Management and Governance guidelines for onboarding and offboarding engineers to projects.
What You’ll Do
Assist Account Managers with efficient administrative support, helping them effectively manage their accounts and tasks
Enforce the guidelines for onboarding and offboarding engineers to projects, ensuring adherence to contract management and governance standards
Oversee the operational systems, processes and infrastructure related to account management, seeking opportunities for improvement and optimization
Adapt to complex environments and dynamic settings and efficiently multitask to meet diverse challenges while handling large portfolios of work
Establish and maintain professional and credible relationships with clients, internal business lines and external vendors through effective communication and collaboration
Actively contribute ideas and suggestions for enhancing operational management systems, processes, and best practices
What You Have
A minimum of 3 years of relevant experience in account administration, budgeting, and contract management
Advanced proficiency in spoken and written English
Excellent knowledge of MS Office, including Excel, PowerPoint and Outlook
Strong interpersonal skills with the ability to communicate effectively and diplomatically with internal and external stakeholders
Possess strong analytical capabilities to excel in a matrix environment where problem-solving is crucial
Employee ideas are the main driver of our business. We have a very supportive environment where your voice matters
You will be challenged while working side-by-side with the best talent globally. We work with top-notch technologies, constantly seeking new industry trends and best practices
We offer a transparent career path and an individual roadmap to engineer your future & accelerate your journey
At EPAM, you can find vast opportunities for self-development: online courses and libraries, mentoring programs, partial grants of certification, and experience exchange with colleagues around the world. You will learn, contribute, and grow with us
Life at EPAM
EPAM is a leader in the fastest-growing segment (product development/digital platform engineering) of the IT industry. We acquired Just-BI in 2021 to reinforce our leading position as a global Business Intelligence services provider and have been growing rapidly. With a talented multinational team, we provide data and analytics expertise
We are currently involved in end-to-end BI design and implementation projects in major national and international companies. We are proud of our entrepreneurial start-up culture and are focused on investing in people by creating continuous learning and development opportunities for our employees who deliver engineering excellence for our clients
How We Hire
Not sure if you meet all the requirements? No problem. Let’s talk anyway and find out more! It takes 1 min of application to start the journey with us. Apply now!
Apply and tell us about yourself
Go through some standard interviews:
General interview with a recruiter
Technical interview with our technology experts
Manager interview or Offer interview with a hiring manager
Thank you for your submission! Our Talent Acquisition team will contact you with further details.
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3/F, Block 5, Vision Shenzhen Business Park,
9th Gaoxin South Road,
Shenzhen Hi-tech Industrial Park,
Nanshan District, Shenzhen,
Guangdong, China 518057
EPAM Systems India Private Limited
1st (First) floor of Block 2, DLF Downtown, Commercial Site, Block - V, DLF City, Phase - I, Sector 25A, Gurugram- 12 002, Haryana
India