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Account Manager Hyderabad, India

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Account Manager Description

Job #: 86580
EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.

EPAM’s global multi-disciplinary teams serve 61,600 employees and customers in more than 45 countries across five continents.

As a recognized leader, EPAM is listed among the top 15 companies in Information Technology Services on the Fortune 1000 and ranked as the top IT services company on Fortune’s 100 Fastest-Growing Companies list for the last three consecutive years.

EPAM is also listed among Ad Age’s top 25 World’s Largest Agency Companies and in 2020, Consulting Magazine named EPAM Continuum a top 20 Fastest-Growing.


  • Create business strategies to successfully achieve client business goals
  • Responsibility for leading existing business and driving growth for a portfolio of engagements within global accounts, with direct revenue responsibility of $5-10M along with margin and customer satisfaction goals
  • Partner with Delivery, PreSales and Practices and other Account Managers to develop and execute account plans and strategies for delivery, growth, and client satisfaction
  • Serve as the engagement architect, responsible for account strategies, and work directly with client’s product, IT and Vendor Management teams to position the engagement and EPAM for success
  • Stay abreast of current and emerging trends, unique opportunities and challenges of the space/markets and geographies in which the clients operate, and how it affects clients’ business and initiatives
  • Drives business development with the proper information (creation of SOW, RFP responses), tools and subject matter expertise to sell engagements and manage renewals within the assigned portfolio
  • Develop and oversee delivery approaches:
    • Work closely with delivery organization to ensure successful delivery through an integrated delivery model
    • Responsible for shaping solutions and properly scoping / pricing engagements, establishing optimal operating models and project team organization in partnership with delivery teams
  • Build successful relationships:
    • Establish and cultivate strong relationships with clients at senior levels as well as external and internal partners to maximize growth within an account / client portfolio
    • Develop effective relationships with key internal executives, BU heads, Solution SME’s, and Sales and Delivery Leaders
    • Serve as the trusted advisor; partner with clients to help craft their product vision and roadmaps and create compelling customer value propositions and strategies that are enabled through our global delivery model


  • Minimum 16+years of experience in software industry
  • 5 years of demonstrated track record of developing and growing client relationships and leading teams delivering end-to-end solutions
  • Experience leading $5M + portfolio as Sales, Engagement Manager, Account Manager
  • Experience selling and executing programs including full life-cycle software development (Consulting, Development, Testing, Support) services
  • Thorough understanding of IT principles and practices including the concepts and key messages behind Agile and Digital Services. Knowledge of the technical platforms, business models
  • Experience in defining, managing and monitoring performance metrics across large scale accounts
  • Strong interpersonal, oral and written communication and presentation skills
  • Prior consulting or delivery management background (good to have)
  • MBA is preferred

We offer

  • Opportunity to work on technical challenges that may impact across geographies
  • Vast opportunities for self-development: online university, knowledge sharing opportunities globally, learning opportunities through external certifications
  • Opportunity to share your ideas on international platforms
  • Sponsored Tech Talks & Hackathons
  • Unlimited access to LinkedIn learning solutions
  • Possibility to relocate to any EPAM office for short and long-term projects
  • Focused individual development
  • Benefit package: Health benefits, Retirement benefits, Paid time off, Flexible benefits
  • Forums to explore beyond work passion (CSR, photography, painting, sports, etc.)

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