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Delivery Director (Digital Area) Geneva, Switzerland

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Delivery Director (Digital Area) Description

Job #: 86578
Since 1993, EPAM Systems, Inc. (NYSE: EPAM) has leveraged its advanced software engineering heritage to become the foremost global digital transformation services provider – leading the industry in digital and physical product development and digital platform engineering services. Through its innovative strategy; integrated advisory, consulting, and design capabilities; and unique 'Engineering DNA,' EPAM's globally deployed hybrid teams help make the future real for clients and communities around the world by powering better enterprise, education and health platforms that connect people, optimize experiences, and improve people's lives. In 2021, EPAM was added to the S&P 500 and included among the list of Forbes Global 2000 companies.  

Selected by Newsweek as a 2021 and 2022 Most Loved Workplace, EPAM's global multi-disciplinary teams serve customers in more than 50 countries across six continents. As a recognized leader, EPAM is listed among the top 15 companies in Information Technology Services on the Fortune 1000 and ranked four times as the top IT services company on Fortune's 100 Fastest Growing Companies list. EPAM is also listed among Ad Age's top 25 World's Largest Agency Companies for three consecutive years, and Consulting Magazine named EPAM Continuum a top 20 Fastest Growing Firm.

Learn more at www.epam.com and follow EPAM on Twitter and LinkedIn.

DESCRIPTION



We are looking for an experienced Delivery Director to supervise the Operations of our Geneva office and lead a team of Project Managers who are based in Switzerland.

As a Delivery Director at EPAM, you will play a key role in facilitating, coordinating, and helping the Operational and Sales teams with delivering high-quality sustainable projects for local and international customers.

Responsibilities

  • Develop, align and/or approve budgets and operations
  • Oversee projects and programs from start to completion, ensuring clear deadlines, milestones and processes
  • Ensure quality and drive profits of all projects we deliver
  • Help Project managers defining the relevant staffing and project approach
  • Manage directly (as a Senior project manager) the most impactful and riskiest projects when needed
  • Unblock difficult situations with the Project Managers
  • Help them evaluate risks and solutions
  • Control global profit / loss on projects
  • Attend and lead meetings with customers in case of escalation related to issues, and follow-up on action plan with the customer
  • Coach, manage and support Project Managers from the Geneva office daily
  • Onboard new team members and support them in discovering company values, processes and tools
  • Support recruitment process of new Project managers when needed
  • Organize regular team members assessments and set/review objectives for each of them based on the assessment’s outcomes
  • Help Sales team preparing and reviewing offers and contracts
  • Validate offers from the Production perspective (estimates, assumptions, project approach, profiles involved…)
  • Align regularly through bi-weekly meetings with Sales to anticipate needs
  • Support Sales team in consolidating and improving client’s trust and growth
  • Participate in Production Meetings and cascade way-of-working and processes to the Swiss team
  • Ensure projects operations and activities adhere to legal guidelines and internal policies
  • Monitor the Project managers’ team performance and determine the need for improvements
  • Work closely with other Team leads and Production Directors for staffing purposes
  • Report to Managing Directors on efficiency, risks and expertise

Requirements

  • Very strong agency experience in either the same role or as Senior Project/Program Manager on many digital projects
  • To be able to solve critical situations, manage stress and priorities easily
  • To be able to motivate and inspire people
  • Structured thinking and master all tools needed to improve efficiency of digital projects
  • Critical thinking skills
  • Very good organizational skills
  • Self-motivated with the ability to multitask
  • Fluent in English and French

We offer

  • Competitive compensation depending on experience and skills
  • Knowledge-sharing across EPAM's global Tech Communities
  • Unlimited access to LinkedIn learning solutions
  • Relocation support as per EPAM relocation policies
  • EPAM Community with regular corporate and social events
  • Career growth, performance and compensation reviews
  • EPAM Employee Stock Purchase Plan (ESPP) (subject to certain eligibility requirements)

Additional

  • Please note that any offers will be subject to appropriate background checks
  • We do not accept CVs from recruiting or staffing agencies
  • For this position, we are able to consider applications from the following:
    • Swiss nationals
    • EU/EFTA nationals
    • Third-country nationals based in Switzerland with an appropriate work permit
    • Displaced people from Ukraine who are currently in Switzerland and hold, or have already applied

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