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Senior Business Analyst Hoofddorp, Netherlands

Senior Business Analyst Description

Job #: 62193
Since 1993, EPAM Systems, Inc. (NYSE: EPAM) has leveraged its advanced software engineering heritage to become the foremost global digital transformation services provider – leading the industry in digital and physical product development and digital platform engineering services. Through its innovative strategy; integrated advisory, consulting, and design capabilities; and unique 'Engineering DNA,' EPAM's globally deployed hybrid teams help make the future real for clients and communities around the world by powering better enterprise, education and health platforms that connect people, optimize experiences, and improve people's lives. In 2021, EPAM was added to the S&P 500 and included among the list of Forbes Global 2000 companies.  

Selected by Newsweek as a 2021 and 2022 Most Loved Workplace, EPAM's global multi-disciplinary teams serve customers in more than 50 countries across six continents. As a recognized leader, EPAM is listed among the top 15 companies in Information Technology Services on the Fortune 1000 and ranked four times as the top IT services company on Fortune's 100 Fastest Growing Companies list. EPAM is also listed among Ad Age's top 25 World's Largest Agency Companies for three consecutive years, and Consulting Magazine named EPAM Continuum a top 20 Fastest Growing Firm.

Learn more at and follow EPAM on Twitter and LinkedIn.


EPAM are looking for customer-focused Business Analysts who can evidence a proven track record in delivering technology solutions. You will work on a wide range of customer engagements, ranging from small consultancy assignments generating actionable insights to improve our customer’s business, to working alongside our best-in-class engineering teams & domain experts to deliver cutting edge solutions to our customers.


  • We are seeking a talented, standout Senior Business Analyst with a minimum of 5 years’ experience working on IT projects as a Business Analyst. You must be able to:
    • Understand the requirements from the customer product team
    • Working in a team of 5-7 business analysts, taking ownership of several functional areas of the product
    • Work with Product Managers and country stakeholders to define, evaluate and document country requirements, identify the business problem or need, feature goals and KPIs
    • Balance the specific requirements/constraints each country may have for the feature, come up with adequate flexible central solution
    • Drive the process to elaborate design solution together with UX & VD team, deliver the detailed requirements and specifications
    • Present the feature ask to the architecture and development teams, adjust and improve the requirements following the feasibility feedback, ensuring best effort/value ratio is achieved
    • Support the requirements during the delivery cycle, clarify and address issues and questions in collaboration with product, UX, VD and technology teams; validate the eventual implementation
    • Act as central point of contact for the features in dedicated areas for all internal and external stakeholders
    • Identify and document the as-is and to-be, and define a road map of how best to move from the current to future state
    • Identify, document, analyze and improve business and system processes, and user journeys
    • Organize and drive the identification, prioritization, documentation, communication of - and commitment to - business requirements throughout the project lifecycle, using a variety of recognized techniques and tools
    • Facilitate the development of business requirements through discussions, workshops, interviews, observation, GAP analyses and other appropriate methods and techniques
    • Utilize a variety of methods to best document and communicate requirements, including wireframes, user stories, use cases and specifications
    • Manage requirements throughout the project lifecycle, using a variety of methods including Agile product backlogs: Vision, Epics, Stories, Use Cases
    • Proactively co-ordinate focus and activity to ensure the client’s requirements are met through delivery
    • Review, assess and advise on project changes, especially when they impact agreed scope or requirements
    • Develop accurate and complete user and business acceptance test plans, and test scenarios and scripts; and manage and facilitate UAT execution


  • The ideal candidate:
    • Is knowledgeable about IT-enabled change and is delivery-focused
    • Must have extensive experience of the Business Analyst role across all stages of the project lifecycle, in both Agile and Waterfall environments
    • Must demonstrable expertise in a variety of pan-lifecycle business analysis methods and techniques
    • Whilst able to draw on vast experience if traditional analysis techniques and tools, should be able to innovate when called for – always ensuring that the analysis approach, methods and deliverables are adapted to - and suitable for - the scenario in-hand
    • Utilize tracking tools such as JIRA, TFS or Rally
    • Basic wireframes/mockup skills including modeling tools experience: Balsamiq
    • Modeling skills – business process diagrams (BPMN/UML) including modeling tools experience: Enterprise Architect, Visio

We offer

  • Competitive Compensation
  • 26 paid holiday days
  • Commuting to work- costs reimbursement
  • Option to participate in our Pension Plan scheme OR Health insurance Compensation
  • Discretionary Performance Based bonus
  • Laptop + Corporate Simcard
  • Annual Salary Review
  • Trainings, Internal Education and Dutch Language Courses
  • Unlimited access to LinkedIn learning solutions
  • Relocation Package
  • Regular Corporate and Social Events
  • The opportunity to be part of a diverse and multicultural company
  • EPAM Employee Stock Purchase Plan (ESPP) (subject to certain eligibility requirements)

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