Senior Business Analyst Ho Chi Minh, Vietnam
Senior Business Analyst Description
Job #: 56931DESCRIPTION
We are looking for a motivated Senior Business Analyst to join Ho Chi Minh City office. We have many upcoming opportunities with global brand-name clients for high-profile projects that require someone with excellent client engagement and technical comprehension skills.
EPAM Systems, Inc. (EPAM) is a global product development, digital platform engineering, and digital and product design agency headquartered in the US. EPAM has been named 5 times in Forbes’ 25 Fastest Growing Public Tech Companies. Vietnam is the most recent location that EPAM has established office. This is your opportunity to join an organization in start-up mode that plans to (at least) double in size every 2-3 years. We are looking for excellent employees that want to see a similar growth in their careers.
We Value
Value the individuals – We encourage and motivate people to grow. We perceive our people as a source of our success;
Strive for excellence – We strive for the highest standards of excellence and continuously learn. We take pride in our engineering and accomplishments;
Act as a team – We treat one another with respect and encourage the best ideas to come from anywhere within the organization. We value our diversity;
Focus on Customers – We build long term customer relationships, as we strive to always understand our customers' business and needs;
Act with integrity – We operate legally, honestly and ethically. We take responsibility for our actions.
Responsibilities
- Play the Key Business/System Analyst role to lead 2-4 members
- Oversee BA activities and provide relevant hands-on support to BA Team, as well as establish and maintain BA process around the program throughout various phases of product delivery
- Fully support in analysis and user stories creation, as well as client communication
- Work closely with client to ensure requirements are captured, scope is controlled, and expectations are met
- Work closely with team members to synthesize analysis into key features and develop actionable recommendations
- Participate or facilitate workshops, customer demonstrations, stakeholder interviews, solution review meeting etc
- Read and understand project documentation; create and maintain high-quality business analysis artifacts, including specifications, requirement documents, user story, wireframes etc
- Establish and maintain professional and consultative relationships with clients; communicate with business stakeholders throughout project lifecycle
- Maintain expertise and knowledge of business domain, technologies and solutions
Requirements
- Minimum of 5 years’ business analysis experience in software development or enterprise software products
- Knowledge of software development life cycle. Be able to follow a defined software development process
- Experienced in working with Agile and other software methodologies
- Experience in requirements management, including eliciting, analyzing, validating and formalization/regulation of requirements in written format. Ability to create and maintain specification documentation
- Experience in modeling and analysis of business processes (e.g. UML, Modeling and Design skills)
- Proficiency in BA techniques, tools or business areas
- Strong analytical, critical thinking and problem-solving skills
- Ability to adapt quickly to new processes and standards, with a strong commitment to providing exceptional customer service
- Good client management skills; ability to interface and build relationships with client stakeholders
- Good interpersonal and strong communication skills to effectively communicate with stakeholders and team members
- Ability to work collaboratively in a multi-IT-discipline and multi-cultural environment
- Ability to collaborate with distributed teams and client stakeholders
- Basic IT knowledge to understand and communicate with software engineers
- Excellent writing and communication skills in English; able to write high-quality unambiguous texts
- Upper intermediate (CEFR B2) or higher level of spoken and written English
Nice to have
- International working experience, or working in VN for international clients
- Experience with mobile applications
- Domain knowledge of IoT or smart home products and technologies
- Japanese language ability
We offer
- Unique opportunity to work for challenging projects in a multinational team
- An extremely international working approach; expect to work with clients, trainers, managers from major cities in Asia, Europe and the US
- No typical day; you will have the opportunity to be involved in tech talks, client demos, training, prototyping, pre-sales as well as software development
- The highest levels of technical software delivery; you will be challenged and you will learn new skills and techniques
- Competitive compensation depending on experience and skills
- 10 days paid sick leave
- 19 days paid vacation
- 13th month salary as standard
- Regular assessments and salary reviews
- Free English classes and unlimited self-service trainings
- Opportunities for self-realization
- Friendly team and creative atmosphere
- Flexible working schedule
- Corporate and social events