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Mobility Specialist Kyiv, Ukraine

Mobility Specialist Description

Job #: 53615
Striving for excellence is in our DNA. Since 1993, we have been helping the world’s leading companies imagine, design, engineer, and deliver software and digital experiences that change the world. We are more than just specialists, we are experts.

EPAM is committed to providing our global team of 36,700+ EPAMers with inspiring careers from day one. EPAMers lead with passion and honesty and think creatively. Our people are the source of our success and we value collaboration, try to always understand our customers’ business, and strive for the highest standards of excellence. In today’s new market conditions, we continue to support operations for hundreds of clients around the world remotely, with the vast majority of our teams working from home. No matter where you are located, you’ll join a dedicated, diverse community that will help you discover your fullest potential.

Responsibilities

  • Coordinate the preparation of documents for work visas to a number of European countries (e.g. Spain, Lithuania, and other) - initial application, visa renewal, maintenance of status
  • Prepare relocation logistics for employees and their family members
  • Act as the primary service contact for managers, recruiters, HRs and employees throughout the relocation process
  • Provide full information and ad hoc assistance efficiently and within SLAs
  • Track and register statuses of relocation cases, reporting issues/impediments and actions/solutions on a regular basis
  • Disclose process gaps or growth areas and actively address them to improve the existing process
  • Identify and resolve off- and onboarding issues and ensure that the relocation process is seamless
  • Communicate corporate policies to employees and enforce compliance
  • Report on case progress, relay stakeholder feedback and supply case statistics to management
  • Perform quality work within deadlines with and without direct supervision

Requirements

  • At least 1 year of work experience, preferably (but not necessarily) in Global Mobility, HR, Personnel, Travel
  • Ability to follow established processes and contribute to their improvement when needed
  • Ability to negotiate and effectively solve problems
  • Ability to learn quickly, multitask, and display initiative
  • Excellent planning and organizational skills
  • Resilience and willingness to work in a deadline-driven, flexible schedule environment
  • Proven proactiveness to handling assignments and streamlining workflow
  • Ability to successfully cooperate with various stakeholders to achieve results
  • Excellent communication skills
  • Strong customer focus and ability to use in practice service excellence principles
  • Understanding of commonly used office and collaboration tools (Office, SharePoint, Google Drive, Skype)
  • Excellent written and verbal command of English; knowledge of other European languages is a plus
  • Completed University degree

We offer

  • Competitive compensation depending on experience and skills
  • Individual career path
  • Unlimited access to LinkedIn learning solutions
  • Social package - medical insurance, sports
  • Compensation for sick lists and regular vacations
  • English classes with native speakers (certified English teachers)
  • Flexible work hours
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