Director, Delivery Management Raleigh, NC, USA
Director, Delivery Management Description
Job #: 51666Description
You are strategic, resilient, engaging with people and a natural self-starter. You have a passion for solving complex problems. If this sounds like you, this could be the perfect opportunity to join EPAM as a Director, Delivery Management. Scroll down to learn more about the position’s responsibilities and requirements.
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What You’ll Do
- Responsible for handling end-to-end Business Unit Level delivery and all project related delivery matters
- Starting up accounts
- Working on "Smart staffing" and building the RIGHT teams from the start
- Establishing Governance processes, setting up Delivery to be on track and monitoring progress
- Work on long term delivery location strategy with offshore e.g. building centers for solution Delivery, Working with country heads, staffing, Global Mobility, Talent Acquisition, etc
- Long term career development for other Delivery Managers
- Take a proactive part in suggesting technologies, tools and approaches
- Responsible for setting up the project from the ground up, as well as advocating for the best engineering practices and tools for effective use
- Contributes to the presales activities including estimations, architecture reviews, and documentation
- Contribute best practices & processes as well as delivery management knowledge base to the company
- Responsible for staffing/resourcing for successful project delivery, proactively supervising technical delivery teams both onshore and offshore
- Drives engagements of the average size of 50-100+ FTEs in total
- Governing the delivery across stakeholders, handling complicated engineering issues, making sure the design, code and overall solution is of top-notch quality. Is completely responsible for the overall customer experience in terms of delivery
- Responsible for developing and executing the succession plan of the projects on their account
- Takes a proactive role in contributing to the best delivery management practices and processes within the company
- Participates in mentoring and talent development programs for delivery leads and managers
- Building client relationships
- Managing Delivery Escalations
- Able to travel
What You Have
- Experience acting as a Delivery Manager or Solution Architect on complex technical projects
- Domain knowledge of Educational Learning and Educational Content business is nice to have
- Experience with various CMS, eCommerce and Learning Management systems is a plus (EdTech, Open edX, SuccessFactors)
- 10+ years of experience in software delivery
- 5+ years in positions of Delivery/Team Lead, Solution/Enterprise Architect, or Delivery/Project/Program Manager
- Experience delivering web applications using Java/JavaScript technologies
- Experience in governing project delivery across the board of all stakeholders and proven track record in handling complicated engineering issues, assuring quality and timely delivery
- Strong, proven experience in software engineering with ability to design and deliver sustainable solutions
- Experience in the design and implementation of continuous integration, delivery, and deployment setups
- Strong communication skills, and proven ability to handle conflicts and taking on responsibility
- Experience and up-to-date knowledge of design and implementation of end-to-end solutions (including OOP, SOA, mobile, cloud-first approach and responsive applications)
- Experience with outcome based setups, delivering on hard commitments and fixed timelines
- Agile/Scrum experience is a must
- Professional services experience is preferred
- BS degree in an associated field or other advanced certification along with equivalent experience
What We Offer
- Medical, Dental and Vision Insurance (Subsidized)
- Health Savings Account
- Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)
- Short-Term and Long-Term Disability (Company Provided)
- Life and AD&D Insurance (Company Provided)
- Employee Assistance Program
- Unlimited access to LinkedIn learning solutions
- Matched 401(k) Retirement Savings Plan
- Paid Time Off
- Legal Plan and Identity Theft Protection
- Accident Insurance
- Employee Discounts
- Pet Insurance
- REQ #: 177603286