Guest Services Specialist

Minsk, Belarus

Striving for excellence is in our DNA. Since 1993, we have been helping the world’s leading companies imagine, design, engineer, and deliver software and digital experiences that change the world. We are more than just specialists, we are experts.

DESCRIPTION


Currently we are looking for a Guest Services Specialist for our Minsk office to make the team even stronger.

Responsibilities

  • Reception Support:
    • Welcome and greet visitors;
    • Serve snacks and drinks for visitors; make restaurant reservation;
    • Reserve and prepare rooms for Client visits;
    • Report on expenses;
    • Ensure that all property and equipment used by guests is clean, safe and in good working order. Guest specialists collaborate with a wide variety of guests and co-workers on a daily basis;
    • Address customer concerns and answer any questions.
  • Travel Support for incoming visitors:
    • Provide entry visa support; arrange flight/hotel/apartment/transfers/sightseeing tours bookings.
  • Admin support to some Executives:
    • Be responsible for calendar management, travel support, expense management (reporting and submission of expenses to EPAM tools).

Requirements

  • Honest, reliable, customer focused individual with excellent telephone and interpersonal communication skills, professional attitude and appearance are required;
  • Travel experience is welcomed.

We offer

  • Experience exchange with colleagues all around the world;
  • Competitive compensation depending on experience and skills;
  • Regular assessments and salary reviews;
  • Social package: medical care, sports, family care;
  • Free English classes;
  • Opportunities for self-realization;
  • Friendly team and enjoyable working environment;
  • Flexible working schedule;
  • Corporate and social events.

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