Senior Business Analyst (BPM)

Hong Kong

Striving for excellence is in our DNA. Since 1993, we have been helping the world’s leading companies imagine, design, engineer, and deliver software and digital experiences that change the world. We are more than just specialists, we are experts.

DESCRIPTION


Currently we are looking for a Senior Business Analyst (BPM) for our Hong Kong office to make the team even stronger.

Responsibilities

  • Perform business analysis and user requirement studies from different business units;
  • Get the requirements alignment between the Groups and business units on Promotion Workflow;
  • Recommend modifications and assist in streamlining and engineering of the workflow and processes;
  • Annalise gaps between the As-Is and To-Be process in different business units;
  • Liaise with various internal and external users on system development and implementation;
  • Work collaboratively with Group IT and Business units to communicate business problems and solutions;
  • Be responsible for Retek Enhancement;
  • Customize BPM Tools;
  • Support the deployment for Business Units across Asia;
  • Work collaboratively with GIT Asia and EU for delivering the tools for Business units.

Requirements

  • Knowledge of Web-service interfaces (understanding of service schemas) and knowledge related to BPM solutions;
  • Retail experience;
  • Good command of English & Mandarin (Cantonese would be nice to have);
  • Bachelor’s Degree/ Master’s Degree.

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