Internal Communications Specialist

Conshohocken, PA, USA

Striving for excellence is in our DNA. Since 1993, we have been helping the world’s leading companies imagine, design, engineer, and deliver software and digital experiences that change the world. We are more than just specialists, we are experts.

DESCRIPTION


Currently we are looking for an Internal Communications Specialist for our Conshohocken, PA office to make the team even stronger.

EPAM is seeking a passionate storyteller, highly skilled in written communications, for its internal communications team. The Internal Communications Specialist will be responsible for creating and distributing organization-wide employee communications to promote a unified, global culture and ensure employees understand the company’s vision, purpose, core values and business strategy. This person will be also responsible for leading projects related to organizational communications, soliciting feedback about communications needs, and ensuring that we are meeting those needs. We are looking for someone who can bring a creative and innovative communications style to engage a young, global workforce. This position will report to the Senior Director, Corporate Communications.

EPAM occupies a unique position in the digital services industry. Part agency, part consultancy, part innovation lab, EPAM is dedicated to helping global enterprises thrive in the digital age. We innovate breakthrough strategies, experiences and products designed to reinvent the relationship between companies and their customers. We believe in testing and measuring, in continuous improvement, in the relentless pursuit of results.

Responsibilities

  • Develop and implement a proactive internal communications plan to support a communication strategy consistent with a hyper-growth company with a geographically diverse employee audience;
  • Coordinate global employee newsletter; create original articles and edit contributed articles;
  • Serve as the main point of contact for content teams to determine the best communications strategies for internal company communication channels, including but not limited to intranet portal, internal social network, executive email communications and video-content management;
  • Provide internal communications support to teams across the company;
  • Support cultural changes through communications and internal activities to ensure consistency of messaging and alignment with business goals;
  • Measure effectiveness of internal campaigns and channels and provide recommendations to department leaders to optimize communications flow, message integration and channels;
  • Collaborate with the Corporate Communications team to deliver crisis/issues communication plans targeted to internal audiences.

Requirements

  • Passionate about storytelling and highly skilled in written and verbal communications – ability to write communications that people want to read;
  • Excellent editor and proofreader;
  • Creative and strategic thinker with the ability to develop ideas into executable plans;
  • Ability to distill complicated, technical messages into an easy-to-understand language;
  • Show initiative and ability to manage time, prioritize multiple and concurrent tasks and quickly produce results under tight deadlines. Must be deadline and detail-oriented while simultaneously being flexible and able to meet sudden and unpredictable needs;
  • Good knowledge of internal/employee communications best practices; committed to enhancing the effectiveness of employee communications;
  • Diplomatic and comfortable giving constructive feedback while maintaining positive relationships;
  • Ability to work effectively independently and as part of a dynamic, high-performing team to drive toward common goals;
  • Bachelor’s degree in Communications, Public Relations, or Marketing required;
  • Minimum 2-4 years of experience in internal communications in a global company, preferably for an IT services company;
  • Ability to analyze content and channel effectiveness;
  • Ability to work in a pressure driven, deadline-oriented environment;
  • Excellent judgment, critical thinking and decision-making capabilities;
  • Excellent organizational and project management skills with the ability to prioritize and multi-task in a fast-paced, changing environment;
  • Results-driven strategic thinker; ability to identify and prioritize key opportunities and implement change expediently;
  • Ability to interact effectively with individuals at all levels of the organization and work independently and as part of a team.

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